A Brief Overview of IMS

It is commonly said that "quality and safety is everybody's responsibility", but how much of this is true, practically? Unfortunately, this is not properly understood in the industry even today and the efforts required to get isolated to the quality and safety departments. This can only improve if the top management, operational management and team leaders start owning the processes under their control and ensure that quality/safety are built in to the processes proactively. The principles of IMS outlined in this book could help improve processes within the scope of the company operations.